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Personal Data Protection

Erişim Customer Services Personal Data Protection Information Notice

As Erişim Müşteri Hizmetleri A.Ş. ("our Company", "Erişim"), we take the utmost care to ensure that the personal data of our visitors who visit our official website at http://www.iserisim.com.tr is processed and protected in accordance with Personal Data Protection Law No. 6698 and its secondary regulations (the "PDP Legislation").

Within the scope of our Company’s obligation to inform arising from the PDP Legislation, we would like to inform you, the visitors of http://www.iserisim.com.tr, through this Erişim Website Personal Data Protection Information Notice.

For what purposes and by what means do we obtain and process your personal data?

When you visit http://www.iserisim.com.tr, your personal data listed below – primarily your traffic data – is processed by our Company in electronic and physical environments, in writing, by automated and non-automated means, in a manner that is relevant, limited and proportionate to the purposes described, in accordance with the PDP Legislation.

  • Your personal data: Email address and personal information shared in the content of the email.
    How it reaches our Company: info@iserisim.com.tr
    Our purpose of processing: To respond to your requests, complaints, questions and suggestions regarding our services.
  • Your personal data: Traffic data
    How it reaches our Company: http://www.iserisim.com.tr
    Our purpose of processing: To fulfil our obligations under Law No. 5651 on the Regulation of Publications on the Internet and Combating Crimes Committed by Means of Such Publications and its secondary regulations.
  • Your personal data: Name and surname, email address, gender, date of birth, mobile phone number, address, education level, name of the educational institution attended and dates of study
    How it reaches our Company: https://www.iserisim.com.tr/siz-de-erisimli-olun/acik-pozisyonlar
    Our purpose of processing: To enable you to apply for a job with our Company through our website and to include you in our recruitment process

With whom and for what purposes is your personal data shared?

In addition to the purposes stated in this Information Notice, we share the personal data listed herein with external service providers (advertising agencies, IT specialists, database providers, backup and recovery specialists, etc.) in a manner that is relevant, limited and proportionate to the conduct of our Company’s commercial activities, in accordance with the PDP Legislation.

Unless otherwise provided in the PDP Legislation, the third parties with whom we share your personal data are contractually obliged to process and protect your personal data only for, and limited to, the purpose of the sharing, and are under Erişim’s supervision.

Finally, we share your personal data with official authorities, institutions and judicial bodies in order to fulfil our legal responsibilities and obligations, in accordance with the PDP Legislation.

Is your personal data transferred abroad?

Our Company does not transfer the personal data it collects through the website to third parties residing abroad.

Security, retention and destruction of your personal data

Our Company has a very high level of awareness regarding personal data security and the protection of privacy. Accordingly, Erişim processes the personal data of our visitors specified in this Information Notice by ensuring its security in accordance with, above all, the PDP Legislation, as well as our Company’s PDP Procedure and Personal Data Retention and Destruction Policy.

Your personal data is retained for as long as necessary for the processing purposes specified in this Information Notice and, in any case, for the statutory limitation periods set out in the legal regulations. When these periods expire, Erişim deletes, destroys or anonymises your personal data in line with its Personal Data Retention and Destruction Policy.

In order to prevent unauthorised access to your personal data, incorrect processing, disclosure, or unlawful alteration or deletion of your personal data, and to ensure its protection and security, our Company takes all necessary technical and administrative measures in accordance with the PDP Legislation. Where required by the PDP Legislation, Erişim promptly notifies you and the Personal Data Protection Board.

Your Right to Information

We hereby inform you that, under Article 11 of the PDP Law, by applying to our Company you have the right to: (i) learn whether your personal data is processed; (ii) request information if it has been processed, and learn the purpose of processing and whether it is used in accordance with that purpose; (iii) know the third parties in Türkiye or abroad to whom it has been transferred, and request its correction if it has been processed incompletely or incorrectly; (iv) request its deletion or destruction under the conditions set out in Article 7 of the PDP Law; (v) request that your requests for the deletion and destruction of your personal data under Article 7 of the PDP Law and for the correction of incompletely or incorrectly processed personal data be notified to the third parties to whom the personal data has been transferred; (vi) object to any result to your detriment arising from analysis exclusively by automated systems; and (vii) claim compensation for damages if you suffer loss due to the unlawful processing of your personal data.

To download the information request form, please click here. This Information Notice may be updated to ensure compliance with the PDP Legislation as our processes change. We kindly ask you to visit our website for any updates.

Last updated: 01.01.2023

Erişim Müşteri Hizmetleri A.Ş.
kvkk@iserisim.com.tr
0216 655 57 57
0216 987 05 46
Değirmenyolu Cad. No: 6 34752 İçerenköy / Ataşehir - İstanbul