Senior Appointment at Erişim Customer Services

Velda Özen, who served as Internal Coordinator at Erişim Customer Services, which provides services in the banking, finance and insurance sectors, has been appointed Deputy General Manager.

A graduate of the Department of Industrial Engineering at Istanbul Technical University, Özen held the positions of Assistant Investment Specialist, Specialist, Assistant Manager and Unit Manager in the Subsidiaries Division of Türkiye İş Bankası. She worked in the central unit responsible for monitoring and analysing the performance of subsidiaries operating in sectors such as glass and real estate, developing the tools needed to ensure a group-wide approach and preparing consolidated reports of various kinds.

Özen joined the Erişim family as Internal Coordinator in February 2022 and was appointed Deputy General Manager as of March 2023.